HPE ITSM Automation Suite provides software and licenses for a complete ITSM solution, ranging from an intelligent, analytics driven service desk based on machine learning to Service Asset and Configuration Management (SACM).
The latest release comes with:
- A new Service Portal for a superior user self-service experience. It includes a shopping cart, notification functionality, virtual agent chat, HPE IDOL-based search, and personalization for your corporate branding.
- An easy-to-use native mobile application makes requests and approvals appear only a thumb click away.
- The flexibility to run ITSM Automation on-premises in public or private cloud while keeping complete control.
- Support for container deployment in AWS for complete visibility, hosting cost control, and security.
- Mixed mode container deployment, the option to gradually adopt ITSM Automation in containers at your own pace.
- Machine learning for discovery to increase license compliance with automated software recognition.
This latest ITSM Automation release has been built on the basis of HPE Service Manager 9.52, HPE CMS 10.33, HPE Asset Manager 9.63, and HPE Operations Orchestration 10.71.
ITSM Automation in containers
HPE ITSM Automation Suite is based on HPE’s ITOM Container Deployment Foundation (CDF). CDF is an automated, enterprise-ready container orchestration platform for providing a standardized installation experience, combined with flexibility to deploy the solution in private and public cloud.
To gain all those benefits, move to HPE ITSM Automation Suite now.
More information
Visit the HPE ITSM website or contact your HPE Sales Representative or HPE Preferred Partner.
