ITSMA 2017.04 suite has just been certified by PinkVERIFY and ITIL 2011 on 11 processes:

Incident Management

Problem Management

Change Management

Availability Management

Knowledge Management

Request Fulfillment

Service Asset and Configuration Management

Service Portfolio Management

Service Catalog Management

Service Level Management

Asset Management

We are also AXELOS Bronze Level Endorsed.

This is the result of a lot of work in the ITSMA 2017.04. We encourage you to move to the suite to get many benefits of integrated software.

HPE ITSMA will be listed on the Pink Elephant PinkVerify web site in a couple of weeks.