Read Gartner’s position on trends in configuration management databases and HP’s position for the UCMDB and Universal Discovery. You can find a copy of the Gartner’s Critical Capabilities report on the HP CMS web page (www.hp.com/go/cms).

There is a great summary blog post also with a link to Gartner’s report on the HP ITSM blog (www.hp.com/go/itsmblog) Why is the CMDB a critical component for your ITSSM (IT service support management)?  If you visit the ITSM blog, also please read an insightful post written by Eli Eyal a UCMDB customer X-ray your datacenter : How CMDB improves monitoring and more.

HP UCMDB and Discovery improves change management impact analysis and visibility to avoid self inflicted collisions and service outages. This same visibility also enables quicker incident and problem management through understanding dependencies for root cause analysis. HP Configuration Management (CMS) discovery powers asset management inventory.