IDC’s latest vendor analysis on worldwide IT and education training provides a
concise take on a busy space. It looks at a wide range of vendors, and begins
by underlining the importance of training: 80% of IT managers believe effective
training is critical to project success. It also remarks that, "The skill of
the IT team is considered more important to the success of a project than the
technology, clear objectives, or even the availability of project budget.”
The report moves on to review training options
available from vendors. Placing HP firmly in a leadership position, IDC
highlights that education services are improving rapidly. It says: "For the most
part and only with some variation their (vendors) operations provide excellent
educational opportunities for their clients”. A key reason for this is that
organizations are using advanced technologies including online labs, games and
simulations to bring people up to speed on new solutions conveniently and
quickly. A product that helps you take advantage of such versatile learning
options is HP’s ART tool. HP ART allows you to
easily create and publish training in multiple languages for your teams.
IDC does remark that vendors do have some work to do.
In particular, there’s a need to more clearly demonstrate return on investment
from training.
Five steps to
measure ROI from training
With IDC’s
comments in mind, Susan Merriman, worldwide lead for emerging HP Software
solutions, has blogged about how you can validate investments in training.
Susan’s blog, which provides five simple steps to evaluate training programmes,
can be read here.