Over
the past weeks Aileen has really been addressing some intriguing topics on her
blog. The first to highlight is that of Software Security and the role Aileen’s
team plays in supporting Security applications. Pulling in the opinion of Rafal
Los, a recognized thought-leader of the Security industry, the article looks at
whether Security Software is the most important software a company can
implement. This then begs the question, what role does support play in this
complex implementation? What do you think? Experience
matters in Security Support
Aileen’s
most recent article 5
Top Support Tips for a Relaxing Holiday Season does what it
says on the tin. Craig Houtz, a respected Support Manager, shares 5 practical
tips to consider in the lead up to holiday periods, be it Thanksgiving,
Christmas or Chinese New Year. Another useful article published by Aileen,
again bringing peace of mind for potentially stressful times!
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ensure you don’t miss any great articles from Aileen, follow HP Software on
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